Description

CONSULTING SERVICES

Computer Hardware Consulting

Computer Software Consulting

Computer Network Consulting

DATA PROCESSING, COMPUTER AND SOFTWARE SERVICES

Application Software - Mainframe systems

Application Software - Microcomputer systems

Application Software - Minicomputer systems

Data Recovery Services

Data Conversion Services

Installation of Computers, Peripherals and Related Equipment

Networking Services

Optical Scanning Services

Programming Services

Software Maintenance/Support

Software Updating Services

Support Services, Computer

Software/Executive Software- Main Frame

Training, Computer Based, (software supported)

Word Processing Software- Main Frame

Word Processing for Microcomputer

COMPUTER HARDWARE AND PERIPHERALS FOR MICROCOMPUTERS

Cables: Printer, Disk, Network

Communication Boards: Fax, Modem (internal) etc.

Imaging Systems - Microcomputer

Keyboards

Microcomputers -  Desktop or Tower-based

Microcomputers - Handheld, Laptop, and Notebook

Modems, External, Data Communications

Network Components - Adapter Cards, Bridges, Connectors, Hubs

Printers - Dot Matrix

Printers - Inkjet

Printers - Laser

Retrieval Systems, Computer Assisted: Indexing, Retrieval (CDROM, Jukebox)

Scanners, Document - Handheld, Desktop, High Volume

Scanners and Readers, Optical Character - Bar Code, Remittance Scanner/Processors, etc.

Terminals and CRTs - Data Processing Systems

Workstations

COMPUTER HARDWARE AND PERIPHERALS FOR MINI AND MAIN FRAME COMPUTERS

Cables: Printer, Disk, Network,etc.

Chips - Accelerator, Memory, Network, Mathematics

Controllers - Disk Subsystems etc.

Drives - Tapes

Expansion/Accelerator Boards - Memory, Processor

Imaging System - Mini and Main Frame Computer

Keyboards

Modems, External Data Communications

Monitors, Color Monochrome

Network Components - Adapter cards, Connectors, Expansion Modules, Hubs

Peripherals, Misc. - Light pens, Joy Sticks, Pen Pads etc.

Printers - Dot Matrix

Printers - High Speed, Line Printers, and Printer Subsystems

Printers - Inkjet

Printers - Laser

Scanners, Document - Handheld, Desktop and High Volume

Scanners and Readers, Optical Character: Bar Code, Remittance, Scanner/Processor

COMPUTER ACCESSORIES AND SUPPLIES

Power Supplies: Surge Protectors, Uninterruptible Power Supplies, Switches, etc.

Maintenance, Repair, Support Plan

NET Data is committed to serving our customers business needs. If you have questions concerning your software application you purchase please contact our Customer Support Team at (800) 465-5127. Our hours of operation are Monday through Friday from 8 a.m. to 5 p.m. 

Customer Support. The Customer Support Team is committed to satisfying all of our customers business needs. When you call NET Data you talk to a "live" person, there is no voice mail system. Each call taken by a customer support representative is logged in our message system for documentation purposes. If a customer leaves a message for one of the Customer Support Team members that message is logged in as well and is tracked for call back time. Customer Support Team returns phone calls within 2 hours.

With software maintenance software applications are updated throughout the year. Customers have access to all program enhancements, corrective updates to the programs free of charge, customer support has the ability to "dial in" and fix problems electronically. Another advantage the software maintenance provides is that NET Data is obligated to change the software to coincide with all legislative changes that may occur within the term of the contract.  The maintenance and/or warranty of hardware equipment is maintained by the manufacturer of the equipment purchased. Hardware maintenance contracts for IBM products are available through NET Data. 

NET Data hosts an annual User's Conference in the Dallas/Fort Worth area.  The User's Conference has been a huge success over the last 15 years. The conference is used to display our new products and new enhancements to existing software applications.  It is also a good time for customers to converse over software applications and brainstorm on what they would like to see changed or added for the following year. 

Statement of Guarantee

NET Data guarantees to make available equivalent replacement parts for a product sold to the state for at least 3 years after a products is discontinued.