With 380 years combined County Government experience, the customer support and programming team are committed to satisfying all of your business needs.

With software maintenance, customers have access to our Customer Support team, receive all new enhancements to software applications as well as any new legislative changes that may occur throughout the year. The support team has the ability to dial into your computer system and fix any difficulties you may be experiencing.

Pre-installation planning is key to a successful install. Change can be difficult, but with product assurance meetings and pre-installation planning, change is made easier. When you join the NET Data team, our staff travels to your location and reviews the process of hardware equipment, software installs and training. Each county is unique, therefore meetings of this nature give the customer another chance to better understand the software application and equipment installation procedures.

Training is always available! Whether it is on-site or at our corporate office in Sulphur Springs, our Customer Support Team is ready to make your day-to-day activities easier. Any additional training customers desire once the application is installed, is free of charge when they travel to our corporate location in Sulphur Springs. This serves as a good way to train new employees in your office or to refresh those skills of veteran employees.

Summer courses are also available at our corporate office. Courses not only include all software application sessions, but also courses for IT departments such as IBM Query and IBM iSeries System Operations Basic courses.

NET Data hosts a User’s Conference in the Dallas/Forth Worth area each year. Hosted in the spring, the conference is used to display new products and new enhancements to existing software applications. This conference also serves as a good time for customers to converse over software applications and brainstorm on what they would like to see changed or added for the following year.

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